New message
ToYou, founder of a DTC brand
FromAaron, Audens Media
SubjectYour list is worth more than it's making

We take DTC email and SMS from median to top decile.

Flows, campaigns, SMS and list growth, built in the order that pays, so every customer is worth more.

P.S. $28K to $288K a month in Klaviyo-attributed revenue for Blackline Car Care, in ten months.

You'll be redirected to our booking page.
Our clients

Brands we've built retention for

Results

The results speak for themselves.

Averages across our client portfolio.

42%
Average increase in revenue attributed to email and SMS
26%
Of total store revenue driven by email and SMS, on average
Case studies

Numbers, not adjectives.

Blackline Car Care
Car care / DTC

Blackline Car Care

10xmonthly email revenue
4.5xlist size
$4.2Ka day from flows, up from $458

Came in with 20,000 subscribers, no signup form and one campaign a month. We built the form, then flows, then a real send calendar.

Read the full story →
Stealth Supply
Car care / DTC

Stealth Supply

12.18%form submit rate, from 4.07%
16%+latest 7-day rate
3xfewer form views per subscriber

Klaviyo rated their form "Good." We rebuilt the format and trigger anyway, and interrupted two thirds fewer visitors.

Read the full story →
Re: your retention program
ToYou
FromAaron, Audens Media
SubjectWhy email isn't pulling its weight yet

Turn email and SMS into a channel you can count on.

Most brands we talk to have the same handful of leaks:

  • Flows that were set up once and never touched again
  • One list getting the same offer, every send
  • A signup form rated "Good" that is really just the median
  • Ad costs climbing while customers you already paid for go quiet

None of that is a creative problem. It's the order things get built in.

Interested? The intro call is with me, not a sales rep.

You'll be redirected to our booking page.
Strategy

Retention, built in the order that pays.

Most agencies sell you a list of services. We sell a sequence. Each step below unlocks the next, so revenue compounds instead of leaking out the side.

Benchmark audit

Before we touch a template, we score every metric that matters against the median and the top decile, then price each gap in dollars. That number decides what we build first.

Top decile benchmarksRevenue gap sizing90-day roadmapOffer playbook

Proof"The audit alone was worth the engagement." Jahaan Ansari, Co-Founder, Gainful

List growth

Forms, formats and triggers tested until the list grows and fewer visitors get interrupted. A "Good" benchmark badge is usually just the median.

Full page formsTrigger timingZero-party dataA/B tests

ProofStealth Supply: 4.07% to 12.18% submit rate, latest 7 days above 16%.

Lifecycle flows

Welcome, browse, cart, checkout, post-purchase, replenishment and win-back. Revenue that never waits for someone to hit send.

15+ flowsEmail and SMS branchingSmart exits

ProofBlackline: $458 to $4,206 a day from the automated layer.

Campaign system

A real send calendar with a reason behind every message, mixing launches, education, VIP access and SMS so the list never gets the same offer twice.

Monthly calendarCopy and designOffer testing

ProofRevenue per subscriber up 2.3x at Blackline, $1.42 to $3.20 a month.

Segmentation

One list, many audiences. We split by engagement, purchase history and lifecycle stage so VIPs, first-timers and lapsed buyers each get the message that moves them, and deliverability stays healthy.

Engagement tiersPurchase-based segmentsSunset policyInbox health

Testing and optimization

Every month ships with a test log: formats, triggers, subject lines, offers and timing. Winners become the new default. Losers get written down so we never pay for them twice.

Monthly test logFormat and trigger testsOffer tests

ProofStealth Supply's real form test: popup vs full page.

SMS

Conversational SMS that works alongside email instead of repeating it, with welcome, browse and launch messages timed around each other.

SMS welcomeCampaignsOrchestrationCompliance

ProofBlackline SMS welcome: $15.50 revenue per recipient vs a $0.12 platform average.

Reporting you can defend

Weekly KPIs against top decile, and a monthly report on revenue, list growth, what changed and why. If a number stalls, you hear it from us first, along with the fix.

Weekly KPIsMonthly reportKlaviyo and Shopify dataLast-click attribution
Book a call You'll be redirected to our booking page.
“Most brands don't have an email problem. They have an order problem. Fix the order, and the revenue follows.”

Before I started Audens, I was the person in-house who had to make email work. I inherited about 20,000 subscribers, no signup form and one campaign a month. Ten months later, that program was doing $288K a month in Klaviyo-attributed revenue, up from $28K.

Nothing about that was a secret tactic. It was a sequence, run with discipline, by someone who cared whether it worked. That's what I built Audens to deliver. Here's what that means for you:

  1. 01

    You work with the person who built the results

    I'm on your account. Not a junior account manager learning on your budget. The person who took a program from $28K to $288K a month is the one looking at your numbers every week.

  2. 02

    We build in the order that pays

    Form, then flows, then campaigns, then optimization. Each layer multiplies the one before it, so we never start with the shiny thing. We start with the gap worth the most money.

  3. 03

    Numbers you can defend

    Every metric benchmarked against the top decile, not the platform badge. Last-click wherever we can, a weekly KPI review and a test log. I'd rather show you a smaller number you can trust than a bigger one you can't.

  4. 04

    Straight answers, every week

    Realistic expectations up front, and month to month after the first term so we earn the renewal. If something stalls, you hear it from me first, along with what we're changing.

  5. 05

    More than a vendor

    We get to know your team and you get to know ours. The closer we work, the better everyone performs. That's not a slogan. It shows up in the numbers.

Retention compounds. Every subscriber you keep makes the next ad dollar cheaper, and every flow you fix pays on every customer who comes after. The brands that pull ahead over the next few years won't be the ones renting attention. They'll be the ones that learn how to keep it.

That's the work. It's why I started Audens, and it's the standard I hold this team to.

Aaron GadianoFounder, Audens Media

Talk to Aaron directly →
Testimonials

What our clients say.

★★★★★
“He set up a thorough analysis and backed every claim with facts. He set realistic expectations and achieved all of them. The results exceeded our expectations.”
Jon McKnightFounder, Blackline Car Care
★★★★★
“The audit alone was worth the engagement. They showed us exactly where we sat versus top decile on every metric that mattered and what closing each gap was worth in revenue.”
Jahaan AnsariCo-Founder, Gainful
★★★★★
“Aaron's approach to marketing is as innovative as it gets. Knowing what KPIs we are striving for and what we are doing every week helps communication and expectations.”
Aiden SingletonCEO, Stealth Supply
FAQ

Frequently asked questions.

What makes Audens different?

You work directly with the founder, and we build in order of payoff: form, flows, campaigns, then optimization. Every recommendation is benchmarked against top decile, not the median.

What happens after I book a call?

A straight conversation with Aaron about where your email and SMS stand and whether we're a fit. If we work together, you get an audit benchmarked against top decile, then we build the plan in order of payoff.

How fast will we see results?

Flow revenue usually moves inside 30 to 45 days. Campaign revenue builds over months as the list grows. Blackline went from $28K to $288K a month over about ten months, not overnight.

What does it cost?

A fixed monthly rate, never a percentage of revenue. The Template plan starts at $4,000 a month. Custom plans are quoted after the intro call.

What's the difference between Template and Custom?

Template grows revenue mainly through campaigns: up to 20 email campaigns a month and 15+ lifecycle flows. Custom is closer to a fractional retention CMO across email and SMS, and includes the full audit and retention guidebook.

Do we have to switch email platforms?

No. We work in whatever you have, most often Klaviyo. Switching is never a condition of working together.

What if it isn't working?

You get a monthly report on revenue, list growth, and what we changed and why. Contracts run month to month after the initial term, so you stay because it works.

Founder-led

We'd love to partner with you.

Pick a time below. It's a straight conversation with Aaron about where you sit against top decile and the gap worth the most revenue.

Book a call →Prefer email? aaron@audensmedia.com